Paper Bag Making Process 手工制手袋过程

1. PRE FOLD PANEL A
2. GLUING PANEL A
3. JOIN PANEL A AND B
4. CLEAN AND COLLECT
5. PRE FOLD SIDE
6. PRE FOLD BOTTOM
7. PUT BASE CARD
8. GLUING AND FOLD BOTTOM
9. PRE FOLD TOP PAPER BAG
10. INSERT RIBBON X2
11. GLUE RIBBON X1
12. GLUE RIBBON X1
13. GLUE TOP CARD BACK SIDE X1
14. GLUE TOP CARD BACK SIDE X1
15. GLUE TOP CARD FRONT SIDE X2
16. FORMING TOP AND BUBBLE PRESS 
17. CLEANING
18. FINAL INSPECTION
19. PACKING

Paper Bag Making Process

Training for the internal audit of ISO 9001 (Quality Management System) and ISO 14001 (Environmental Management System) standards

Date: 25 November 2024, Monday

Time: 9 am - 5:15 pm

Venue: My company at Taman Teknologi Johor, Senai

Trainer: William Chong from Flexiplus Training & Consulting Plt

Attend by 16 pax: Managers (PMC, Production), Engineers (QA, QMS, IE, PE), Supervisors (LPP, warehouse) and Executive (CS, Purchasing, HR, Maintenance, IT, warehouse) in organization

What is an audit?

Systematic, independent, and documented process for obtaining auditing evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled.

- ISO 19001 Def. 3.1

• Systematic: got sequence
• independent: without influenced by other people
• audit evidence: picture, video
• objectively: 客观

No evidence, don't write in report

Finance is not involve in ISO audit

Internal audit at least need to do once a year

Subjective - among all of you, who is the most biggest size person

Objective - among all of you, who is the most heavy person

How many major NCR to fail ISO audit?

Answer: Two major NCR

QMS Audit Objectives

• To determine conformance with QMS audit criteria
• To determine proper implementation and maintenance of QMS
• To identify areas of potential improvement, on a risk-based approach
• To assess ability of management review to ensure continuing suitability and effectiveness of QMS
• To evaluate suppliers' QMS

Definitions (from ISO 19011:2018)

Conformity - fulfillment of specified requirements

Audit Findings - results of the evaluation of the collected audit evidence against audit criteria

Audit Evidence - records, statements of fact or other information, which are relevant to the audit criteria and verifiable

Nonconformity - non-fulfillment of a specified requirement

Risk - effect of uncertainty

Competence (能力) - ability to apply knowledge and skills to achieve intended results

Audit Criteria

• The QMS Standard - ISO 9001
• requirement of ISO
• Your documented Quality Management System
• L1 MANUAL
• Policy, Objective, Target
• L2 PROCEDURE
• what to do
• L3 Work Instruction / SOP
• how to do
• L4 FORMS (表格), RECORDS
• Compliance Obligations
• law
• example: traffic police need to know the law
• Company standards
• only apply big company like Google

CA = corrective action

PA = preventive action

Why Audit?

The formal requirements are aimed at verifying the compliance and effectiveness of specified requirements which are also known as 3 P's.

Principles of Auditing - 3P's

The 3 P's:

• People
• competency people
• Practice
• buat betul tak
• Paper
• record / check list
• Form prepared by
• Form verify / approve by
• every form must have document number
• every form must have revision number
• every form must have title

First decide where to audit

Then decide what process to audit

Principles of Auditing - ACE

The whole point of being an internal auditor is to check the ADEQUACY, COMPLIANCE, EFFECTIVENESS of the management system.

ACE:

• Adequacy 充足性
• Standards to Work Instructions & Procedures
• Transfer all the requirement to documentary
• Compliance 遵守
• do what you write
• Effectiveness 效力
• effectiveness of result compare to target & KPI

Auditor Vocabularies

• Lead Auditor - an auditor who has the extra responsibility of managing an audit
• Auditor - person qualified to perform audits
• Auditee - organization being audited
• Audit client - organization or person requesting an audit
• Audit Team - one or more auditors conducting an audit supported if needed by technical experts
• Technical Experts - person qualified to perform audits

Ofi = Opportunity for improvement

Phases of Audit

• Initiation
• Preparation
• Execution
• Reporting
• Follow-up
• back to Initiation

Audit Initiation

• Appoint the Audit Team Leader
• Define Objectives, Scope and Criteria
• Determine Feasibility 可行性
• Select Audit Team
• Establish initial contact with Auditee

Audit Preparation

• Prepare Audit Plan
• Assign Work to Audit Team
• Prepare work Documents
• audit note
• check list (what? when? where? why? how? who?)

Conducting the Audit

• Opening Meeting
• Collection of Audit Evidence
• Preparing Audit Conclusions
• decide whether is NCR or conformity or OFI
• Closing Meeting

Questioning - The Filter Funnel

• Open questions
• Encourage auditee to talk freely
• Use what, where, when, why, how, and who
• eg: What do you do?
• Probing questions
• Follow-up or focusing on more precise details
• eg: What about this?
• Closed questions
• Used where you want a clear 'yes' or 'no' answer
• eg: Is it true ...?

Auditor's Friend - the crunch question

• Show me

see fertility (IVF) specialist

Date: 24 November 2024, Sunday

10:34 am - 11:22 am, went to see fertility doctor at Permas Jaya. Parking fee 60 cents.

1:45 pm, LinkeDua - Perling toll, RM 1.88

1:57 pm - 3:51 pm, first time went to Kensington Green Specialist Centre 晶泽专科医院 to see Fertility (IVF) Specialist, Dr._Hoo_Wee_Liak, RM 775.35

Bezza car: replace rear absorber & front (LHS) drive shaft

Date: 20 November 2024, Wednesday

Time: 8 am - 4:45 pm

Venue: Perodua Service Center at Plentong

Description: Father sent my Bezza car to replace 2pcs rear absorber, replace front (LHS) drive shaft & maintenance service

Cost: RM 1,293 (430+863)

• Shaft Assy, FR Drive LH; Part Number: 43420-BZ171, RM 534.80
• Absorber Shock RR D42L; Part Number: 48531-BZA90, 2xRM144
• Perodua Penyerap Hentakan, diperbuat oleh: KYB-UMW Malaysia Sdn Bhd (Lot 8, Jalan Waja 16, Telok Panglima Garang, 42500 Kuala Langat, Selangor)

History:

• 26/10/2024, Saturday, 8:36 am, went to Plentong, to pay RM 430 deposit
• 14/9/2024, Saturday, 9:44 am, service advisor recommend me to replace absorber belakang kanan / kiri & drive shaft depan kiri

喉咙痛，咳嗽，流鼻涕，吐痰

2024年11月8日（星期五）

• 6:54 pm， 我和老婆在士乃的新乡村海鲜餐室，吃晚餐，RM 54.40。我们吃半只琵琶鸭，苋菜上汤和2个白饭
• 晚餐后，我们去古来寺庙拜拜。

2024年11月9日（星期六）

• 开始喉咙痛
• 午餐，老婆在我家煮潮州鱼头炉和咖喱排骨。父母特别过来我家吃午餐
• 下午开始吃 anti histamine

2024年11月10日（星期天）

• 开始怕冷，轻微咳嗽
• 在家里吃 panadol & anti histamine

2024年11月11日（星期一）

• 由于前两天我开始吃 panadol & anti histamine，所以喉咙痛没有严重恶化
• 9:30 am - 9:47 am, went to Poliklinik Penawar at Taman Mutiara Indah, to see Dr_Muhammad_Akmal_Aiman. He issued me one day mc, RM 99.50
• Medical Officer Consultation, RM 22
• Dequadine Tablet, RM 12
• sakit tekak (hisap), 12 tablet
• 1 tablet / 3 kali sehari
• SUNWARD; SUNQUADIN; Lozenges 0.25mg; Dequalinium Chloride 0.25mg
• Bisolvon 8mg Tablet, RM 12.50
• cair kahak / batuk, 12 tablet
• 1 tablet / 3 kali sehari
• DYNAPHARM; Dysolvon Tablet; Bromhexine HCI 8 mg
• Clarityne 10mg Tablet, RM 15
• selesema, 10 tablet
• 1 tablet/ 3 kali sehari
• SUNWARD; Sunadine; Loratadine 10mg
• Curam 625mg tablet, RM 38
• Antibiotik, 10 tablet (5 days)
• 1 tablet / 2 kali sehari
• Myclav 625
• Amoxicillin & Clavulanate Potassium Tablets USP
• Each film coated tablet contains:
• Amoxicillin Trihydrate USP equivalent to Amoxicillin.....500mg
• Clavulanate Potassium USP equivalent to Clavulanic Acid.....125mg
• Manufactured in India by: UNICHEM LABORATORIES LTD.
• Store below 30℃; HEALOL PHARMACEUTICALS Sdn Bhd.

2024年11月12日（星期二）

• 我开始做工，由于办公室的风水平衡被破坏，冷气直接吹向我，导致我病情恶化
• 我同一个部门的同事，通知我说：他即将在下个月初离职
• 工作期间，我一直去厕所洗鼻涕和吐痰

2024年11月13日（星期三）

• 8:27 am - 8:45 am, went to Poliklinik Penawar at Taman Mutiara Indah, to see Dr_Sara_Zachariah. She issued me two days mc, RM 32
• Medical officer consultation, RM 22
• Referral letter to others, RM 10

2024年11月14日（星期四）

• 我在家里养病

2024年11月15日（星期五）

• 我又回公司做工
• 10:27 am，我做工差不多有一年了，公司人事部终于可以发给我一双45号 safety footwear
• 早上做工，身体还是不适
• 下午做工，身体开始好一点点

2024年11月16日（星期六）

• 身体还没有完全康复
• 鼻涕是绿色

2024年11月17日（星期天）

• 鼻涕是黄色